Frequently Asked Questions

Yes, in a few simple clicks Expandly will import your products from your sales channels or via CSV.

Yes, Expandly has both automatic and manual merging/linking functionality available, to allow you to correctly build up your products and listings in Expandly. This will ensure accurate stock levels across your online sales channels.

If you intend to utilize Expandly’s live inventory function, then merging your products is necessary to ensure that stock levels are updated accurately across all your online sales channels and listings. By merging products, you create a single inventory record for identical or similar items, which helps prevent discrepancies and ensures seamless stock synchronization.

However, if merging products does not align with your needs, an alternative option is available—linking products together. This approach also enables accurate stock updates across your listings without fully merging the inventory records. It can be useful if you have variations of products listed separately but still want their stock levels to be interconnected.

Ultimately, the choice between merging and linking products depends on how you want your inventory to be structured and managed. Both methods aim to maintain consistency in stock levels across all platforms, minimizing the risk of overselling or stock inaccuracies.

When adding sales channel accounts to Expandly, there are merge settings available that will allow you to merge your products by a combination of SKU and/or Title, SKU Only, Title Only or Do not Merge. If you are unsure about the best merge setting for you and your business, please get in touch and we will be happy to discuss.

Expandly is designed to accommodate businesses of all sizes, including those managing extensive inventories with thousands of SKUs across multiple sales channels. There is no predefined limit to the number of SKUs that can be stored and managed within the platform, ensuring flexibility for businesses with large product catalogs.
However, if your account contains a particularly high volume of SKUs and associated data, you may benefit from a dedicated server to optimize system performance and ensure a seamless user experience. A dedicated server can help maintain operational speed and efficiency, allowing for smooth inventory updates, order management, and integrations across all your sales platforms.

Yes, Expandly has functionality available to assist with creating and managing any bundles or kits you may sell.

It is also possible to create variations of your bundles!

Creating your bundles or kits within Expandly will keep the bundle and individual item stock levels up-to-date, ensuring you never over-sell items within your bundles.

Yes, you can use our Ghost Stock feature, which enables you to list a quantity which will be the lower of your actual stock level or a sales channels stock level (ghost stock). Ghost stock levels can be set at sales channel/channel account level. Your listing quantity will automatically update after each sale.

Absolutely! You can also determine other details, such as Title and Description at sales channel level too, if you need this information to be different across your different channels and listings.

Yes, you have the ability to make changes to your products in bulk using Expandly. You can do this by either using our Bulk Edit function, or export to CSV, make the required changes, and then reimport the CSV file to Expandly to apply the changes to your products.

You can create new products on Expandly, yes. Once created, you can then choose which of your sales channels and accounts you want to list the product(s) to.

Expandly is designed to simplify inventory management, making it quick and effortless to update product quantities across all your sales channels. Whether you need to make individual adjustments or carry out a full stock take, our platform provides efficient tools to ensure accurate and timely inventory updates.
For immediate quantity changes, the Quick Edit function allows you to update stock levels swiftly, ensuring that your listings reflect the most up-to-date inventory information without delays. Additionally, if you are conducting a stock take or managing bulk updates, Expandly offers structured options to streamline the process, allowing you to adjust quantities efficiently while maintaining accuracy.
Once product quantities are updated within Expandly, this information is automatically pushed out to your connected marketplaces and eCommerce platforms, ensuring consistency across all listings. This reduces the risk of overselling and enhances operational efficiency by keeping stock levels synchronized in real time.
If you require further guidance on managing inventory updates, our support team is available to assist you with any specific requirements you may have

Yes you can, however, you will require product ASIN information, to be able to list to this particular channel.

Yes, you can! Simply import your channel listings which will create the products within your Expandly account. You will then be able to edit your products to contain eBay required information before being able to list.

You can revise, end and relist listings using Expandly, saving you from having to log in to each individual sales channel account to do this. You will also have access to a Listing Overview page, which will allow you to view and manage your multi-channel listings, from one central location.

Yes – You can create bundles in Expandly which will help you to manage quantities available in a bundle/kit to ensure that correct stock levels are being deducted as sales are made across the pack you sell.

Yes, we can. You are able to import variations alongside your products and listings and also create and manage variations using Expandly.